EXPERT TO SUPPORT CHANGE MANAGEMENT IN PUBLIC ADMINISTRATIONS

OVERVIEW

Parent Sector : Social and Human Sciences Sector (SHS)

Duty Station: Paris

Classification of duty station: [[filter12]]

Standard Duration of Assignement : [[filter13]]

Job Family: Social and Human Sciences

Type of contract : Non Staff

Duration of contract : From 7 to 11 months

Recruitment open to : External candidates

Application Deadline (Midnight Paris Time) : 21-FEB-2025

 

UNESCO Core Values: Commitment to the Organization, Integrity, Respect for Diversity, Professionalism

 

OVERVIEW OF THE FUNCTIONS OF THE POST

BACKGROUND

Fast-changing conditions and critical challenges of today – amongst which global pandemics, climate change, digital transformations, and the interplay of these trends – require large-scale and future-oriented reforms. Public administrations are under pressure to design and implement such reforms, while simultaneously addressing internal needs and building capacities to prepare themselves for the future. In this context, efforts to recalibrate the engagement of the public administrations with private consulting services and to develop internal/in-house consulting capacities for the design and implementation of reforms are being initiated across countries. 

Six Member States (i.e., Austria, Belgium, the Czech Republic, France, Greece and Latvia) have requested support in addressing the afore-mentioned needs.

Submitted and funded through the EU’s Technical Support Instrument, the ensuing multi-country project will be implemented over a period of 18 months by UNESCO with the aim of achieving the following outcomes:

i.    Approved action plan to establish in-house consulting focusing on a selected service portfolio adapted to each participating Member State;
ii.    Capacity built for the implementation of the action plan in the participating Member States; and
iii.    Increased awareness on the importance of in-house consulting and creation of an EU network of experts.
 
To this end, UNESCO is organizing teams to support, in conjunction with the central project coordination team at UNESCO Headquarters, country-specific delivery for the 6 participating countries.

SCOPE OF WORK

SCOPE OF WORK 

Under the overall guidance of the UNESCO Assistant Director-General for Social and Human Sciences (ADG/SHS) and the Director for Social Policies, and the supervision of the Head of the Capacity Building and Inclusive Growth Unit, the expert will provide the following support for change management in implementing in-house consultancies in the six participating Member States:
 

•  Development of training materials per participating Member State on change management to support the implementation of country-specific roadmaps/action plans for the target models of in-house consulting;
•  Organisation and delivery of six change management trainings for core teams and relevant experts of each participating Member State, focusing on measures to ensure the smooth implementation of the target models and their acceptance by critical stakeholders;
•  Provision of five on-the-job support sessions per participating Member State, directed to its beneficiary authorities, to further support the implementation of the roadmap/action plan;
•  Drafting, in collaboration with other UNESCO experts and the project coordination team at UNESCO Headquarters, of six country-specific reports summarizing the capacity-building support provided to the six participating Member States;
•  Development of six country-specific change management plans addressing possible concerns of all stakeholders regarding the creation of in-house consultancies in the participating Member States;
•  Drafting of six country-specific implementation reports of the change management plans; and
•  Revision and iteration of deliverables based on comments received.

Long Description

Long Description

DELIVERABLES
 

The following are to be delivered in/for each participating Member State:   
Deliverables    Estimated delivery
Training materials   Month 2
Change management trainings  From month 2
Technical support for change management  From month 3
Implementation reports   Month 8
Change management plans Month 7
Implementation reports of change management plans Month 8

COMPETENCIES (Core / Managerial)

Accountability (C)
Communication (C)
Innovation (C)
Knowledge sharing and continuous improvement (C)
Planning and organizing (C)
Results focus (C)
Teamwork (C)
Professionalism (C)

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For detailed information, please consult the UNESCO Competency Framework.

REQUIRED QUALIFICATIONS

Academic Qualifications :

•  Advanced university degree (master’s degree or equivalent) in economics, public administration, governance, public policy, knowledge-policy nexus, evidence-based policy making; PhD would be considered an asset.
 
Professional Experience :

•  Track record, with minimum 10 years of experience, in government innovation, public administration, good governance, knowledge-policy nexus, institutional development and capacity building or similar areas;
•  Experience in designing and implementing change management strategies, including stakeholder engagement, resistance management and capacity-building to ensure the successful adoption of institutional reforms;
•  Experience in providing tailored, high-expertise technical support and implementing capacity building projects for the benefit of public administrations/governments; and
•  Experience working with or within public administration is an asset.
 

Skills :

•  Excellent training and capacity building skills;
•  Solid advocacy, communication and presentation skills adapted to technical and general purposes. Familiarity with EU-funded project, including multi-country technical support, considered an advantage;
•  Strong interpersonal skills, including interacting with various actors and working effectively and respectfully in a complex environment on sensitive issues; and
•  Understanding and adherence to the UN principles. 

Language :

•  Excellent writing skills in English. Fluency in French is an asset. 

DESIRABLE QUALIFICATIONS

APPLICATION PROCESS

Interested candidates should submit their applications to most@unesco.org with copy to c.hathaway@unesco.org and h.johnson@unesco.org. 
 
The application should consist of:
i.    Personal CV;
ii.    A cover letter/statement indicating how their qualifications and experiences make them suitable for the assignment; and
iii.    A written technical and financial proposal comprising: 1) the proposed approach for the undertaken of the assignment in line with the terms of reference; and 2) the amount to be charged for the assignment, which should be quoted in EUR.
 

SELECTION AND RECRUITMENT PROCESS

Please note that all candidates must complete an on-line application and provide complete and accurate information. To apply, please visit the UNESCO careers website. No modifications can be made to the application submitted.

The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview. 

UNESCO uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates.

Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided.

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