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Post Number : 3ECBFM0705RP

Grade : G-4

Parent Sector : Field Office

Duty Station: Quito

Job Family: Administration

Type of contract : Fixed Term Field

Duration of contract : 2 years

Recruitment open to : Internal and external candidates

Application Deadline (Midnight Paris Time) : 09-MAY-2021 (Deadline extended due to IT maintenance)


UNESCO Core Values: Commitment to the Organization, Integrity, Respect for Diversity, Professionalism



Under the overall authority of the Director and Representative of UNESCO Quito Office and direct supervision of the Education National Officer, the Programme Assistant is tasked with the delivery of a range of office, financial and administrative activities in support of projects/programmes delivery.

Under this post, the Programme Assistant is responsible for retrieving pertinent information, assembling and collating information and contributing to the logistical and administrative preparation of events. The post also extracts, follows up, tracks and reports of budgetary information and expenditures. In this context, the incumbent:

Long Description

  • Aids Programme Specialists in the search, location, compilation, review and update of information and data used in the development of documents, work plans and budgets; enter and update approved work plan/budget data in the electronic system, ensure accuracy and compliance with approved amounts; run reports from the automated systems in order to assist in the preparation of regular and ad hoc budgetary/financial updates, reports, statistics and/or projections for use and scrutiny by supervisor and responsible managers.
  • Prepares a variety of administrative documentation using examples or templates; initiates administrative procedures and ensures follow-up; reviews requests for payments against contractual obligations in the financial system, and provides information on payment status and remaining obligations to supervisor(s).
  • Organizes meetings, events and workshops by booking venues, equipment and providing other related logistical support; identifies, reviews for style, format and accuracy, and assembles documents and pertinent information in support of such events and meetings; collating information and data for presentations; initiating procedures for associated services required; provides administrative support during the event; collect minutes and decisions.

Long Description

  • Initiates travel authorizations in conjunction with meetings, workshops, conferences or sessions; makes travel arrangements; tracks and prepares itinerary and agenda; prepares associated documentation; facilitates the travels of visiting officials by providing information and preparing the necessary documentation.
  • Receives, analyses, sorts, registers and distributes correspondence, documents and process requests for data and reports; determines the importance and priority of documents received and follows-up required; drafts correspondence; reviews, proofreads and edits out-going correspondence according to standard practices and protocol, and to ensure proper grammar, spelling and punctuation; recommends changes/corrections; and provides informal translations of documents.
  • Responds to enquiries and follows-up on routine outstanding matters; provides information to supervisor(s) and colleagues; makes appointments, receives visitors and takes telephone calls, answering enquiries and/or referring them to the applicable specialist. As directed, liaises with HQ services to obtain additional information/clarification. Records, updates and retrieves information, documentation and data from the Office/ Bureau filing systems.

COMPETENCIES (Core / Managerial)

Accountability (C)
Communication (C)
Innovation (C)
Knowledge sharing and continuous improvement (C)
Planning and organizing (C)
Results focus (C)
Teamwork (C)
Professionalism (C)


For detailed information, please consult the UNESCO Competency Framework.



  • Completed secondaty, technical or vocational school.


  • Minimum 3 years of relevant experience in administrative and/or secretarial tasks in programme support services.


  • Flexibility to adjust work schedules and priorities. Capacity to work under pressure.
  • Excellent organizational, coordination and filing skills.
  • Discretion and capacity to deal efficiently and tactfully with people of different cultural backgrounds.
  • Excellent interpersonal and communication skills, including ability to draft correspondence and correct documents.
  • Excellent IT skills and good knowledge of standard office software packages (MS Word, Excel, PPT, Teams, etc).
  • Ability to identify discrepancies and errors in plans, budgets or automated databases.
  • Ability to operate independently when carrying out established, recurring and non-recurring tasks.


  • Excellent knowledge (oral and written) of English or Spanish and good knowledge of the other language



  • Specialized training/certification in secretarial, administrative, finance or related fields.


  • Relevant experience within the UN System, Embassies or international organizations.
  • Relevant professional training in a social sciences field, such as project management, economics, finance, accounting or administration.
  • Experience in monitoring and following up on administrative matters.
  • Experience in application of rules, practices, procedures, guidelines, protocols and policies.


  • Knowlege of SAP or other ERP systems.


  • Knowledge of French.


UNESCO’s salaries consist of a basic salary and other benefits which may include if applicable: 30 days annual leave, family allowance, medical insurance, pension plan etc.


For more information in benefits and entitlements, please consult ICSC website.


Please note that all candidates must complete an on-line application and provide complete and accurate information. To apply, please visit the UNESCO careers website. No modifications can be made to the application submitted.

The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview. 

UNESCO uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates.

Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided.


UNESCO applies a zero tolerance policy against all forms of harassment.

UNESCO is committed to achieve and sustain gender parity among its staff members in all categories and at all grades. Furthermore, UNESCO is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities, as well as nationals from non-and under-represented Member States (last update here) are equally encouraged to apply. All applications will be treated with the highest level of confidentiality. Worldwide mobility is required for staff members appointed to international posts.

UNESCO does not charge a fee at any stage of the recruitment process.